The issue was resolved when the player discovered that her bank had blocked the funds, allowing her to close the case. The player from Germany had requested a withdrawal less than two weeks before submitting this complaint. We advised the player to wait at least 14 days due to common processing times and potential delays. The player confirmed receiving the withdrawal, and the complaint was marked as resolved. The player from Austria had been waiting for a withdrawal for less than two weeks.
The issue was resolved as the player confirmed receiving all pending payments, including the final Euros. Both deposits were deducted from his bank account, and he had provided all necessary proofs to the casino but had only received vague responses. The player forwarded deposit confirmations to the casino and waited for the issue to be resolved.
After the Complaints Team contacted the casino, the issue was resolved, and the player confirmed receiving a resolution via email.
The player from Germany had been waiting for a withdrawal for less than two weeks. However, during the complaints process, the status of his payment changed to "being processed". Shortly after, he confirmed receipt of his funds. We marked the complaint as resolved after the player confirmed receipt of his second payment.
Despite having used eps for deposit, the casino had requested a confirmation from her mifinity account, which she found impossible to provide to their satisfaction. After several exchanges and a delay, the casino had finally accepted her documents and verified her account.
Consequently, she was then able to withdraw her winnings. The player from Germany had faced multiple rejections of identity verification and cancellation of withdrawal requests at BeiBet, which caused a delay in the withdrawal of his winnings.
The issue was eventually resolved with the player confirming that the winnings had been paid out. We had advised her to contact her payment provider for further investigation. She had also been instructed not to deposit any more funds until the issue was resolved. The player then confirmed that the credit had been made, effectively resolving the complaint.
The player from Finland has submitted a withdrawal request less than two weeks prior to contacting us. The player later informed us that the winnings have been received and we closed the complaint as resolved. The player from Germany has a verified account and all documents are in order, but reports that the casino payout is not being processed. They have only received standard responses from VIP support stating the money is in the queue.
The complaint was resolved as the player got paid out. The player from Germany is experiencing difficulties completing account verification and completing obligatory wagering of the deposits. The player confirmed he was able to successfully withdraw his funds. The player from Germany requested a cashout of her winnings. The player from Brazil was experiencing difficulties completing the account verification.
The player received her winnings, so we closed the complaint as resolved. The player struggles to withdraw his balance due an error.
The complaint was closed as the player informed us that it got resolved. The player from Germany has requested a withdrawal two weeks prior to submitting this complaint. The player from Ireland requested a withdrawal, but it has not been processed yet. Although they had completed ID verification and provided ample proof of deposits, their withdrawal requests were canceled. The issue was resolved after the player confirmed that the ID verification and payment proof had been accepted, leading to the closure of the complaint.
This led to a relapse in his gambling behavior and subsequent losses. He sought a refund for deposits made on The issue was resolved after the player received a refund from the casino, and the complaint was marked as resolved. However, when attempting to withdraw their winnings, a lengthy verification process was initiated.
After completion of the process, the casino claimed he had a duplicate account. The player later confirmed the issue was resolved. The player from Greece had reported that his account was closed immediately after he requested a withdrawal of euros.
The casino had claimed that term 9. The casino had provided evidence of the player using a credit card not belonging to him. Therefore, we initially rejected the complaint. The player confirmed that he received the money, and the issue was successfully resolved. Despite promising a refund, the player had not received the money back after two weeks. The player later confirmed receipt of the refund, and the complaint was marked as resolved.
The player from Greece had made 3 deposits to the casino and successfully withdrawn the winnings from the first deposit.
The player disputed the discrepancy, pointing out the one-day processing delay typical for bank transfers, but the casino did not grant the withdrawal. The player confirmed receiving the funds, and the complaint was marked as resolved by us. The player from the Netherlands had submitted a withdrawal request, but even after four days, her winnings had still been pending.
She had contacted us for assistance with her verified account. However, the issue was resolved before we could intervene, and the player had informed us that her withdrawal had been processed. The player from Japan had won a network tournament organized by Spinmatic but had not received the prize money for over two months despite multiple inquiries to the casino. The casino initially delayed their response, citing technical difficulties with the automatic calculation of the winnings.
The player from Italy deposited in the casino but the deposit seems to be lost. The player from Spain has deposited money into casino account but the funds seem to be lost. The player from the Netherlands requested self-exclusion, however, the casino reopened his account. Eventually, the player came to an agreement with the casino and got a refund of half of his deposits. Even though we are convinced that the player should get back the full amount of his deposits, as per his request, we closed the complaint as resolved.
The player from Netherlands had an active self-exclusion in a sister casino. She believes that she should not have been able to register a new account with FgFox Casino. The case was successfully resolved, and the player received the relevant refund. The player from the Netherlands requested a withdrawal 5 days prior to submitting this complaint. It has been pending since. The casino and the player agreed on a refund.
The player confirmed he received the refund. The player from Spain faced recurring issues with canceled withdrawals despite meeting the wagering requirements.
Attempts to resolve the issue through customer support initially resulted in ineffective chatbot responses. The issue was resolved after the player reported it; the casino approved the withdrawal without providing any specific reasons.
The player confirmed receipt of the funds, and we marked the complaint as resolved. The player from the Netherlands had been unable to withdraw funds from the casino for over a month. Despite receiving an email stating the payment would be made and repeatedly contacting live support and sending emails, the player had not received a response or the payment.
The player, who was a self-excluded gambler, had been informed by the casino that the delay was due to technical issues. The issue was resolved as the casino eventually processed the payment. The player from Spain made a deposit of 35 euros, which was deducted from their bank account but not credited to their casino account.
The casino claimed the payment was denied despite the player having evidence that it had been accepted by the bank. The player verified the receipt of funds, and the complaint was marked as resolved. After she submitted her complaint, she had been asked to provide additional details such as the payment receipt and the reason for the account block. However, the player later reported that the money had been credited to her account, and hence, decided to cancel her complaint. The casino had delayed the process for over three weeks, demanding multiple versions of a month-long history of crypto transactions.
Even after the required document was submitted, the payout had not been made. The casino had stated that the player had difficulties providing a complete transaction history. After two months, the player had received his funds. He had advised the casino to check documents promptly and clarify any issues to avoid misunderstandings. The Complaints Team had marked the issue as resolved.
The player from Greece faced delays in withdrawing funds due to continuous requests for additional verification documents. Despite providing numerous documents, including a passport, card photos, transaction histories, and proof of address, the casino continued to ask for more information, keeping the withdrawal pending for over a month.
The player finally logged in without using a VPN and contacted support as instructed, leading to the verification being completed and payouts initiated. The player from Netherlands had had issues with withdrawing funds from an online casino since February 5 due to technical problems with various payment methods. This had been his first attempt at withdrawal from this site, and he had completed the KYC verification without any active bonuses. Eventually, he had managed to withdraw his winnings using Nodapay after his previous attempt with Jeton was rejected.
The Complaints Team had marked this issue as resolved following the successful withdrawal. The player from Sweden had experienced a delay in receiving his withdrawal from Boomerang. Bet Casino, despite it having been approved two weeks prior. The player had communicated with the casino almost daily and his account had been verified.
The casino had advised the player to request withdrawal via the Nodapay method. The player had confirmed receipt of the funds, thus resolving the issue. The player from the Netherlands had encountered an issue where his deposited funds were not credited to his casino account.
Despite having received confirmation of the transaction from the payment provider, the casino had claimed not to have received the funds. This issue had persisted for 17 days. The player from Germany had been unable to access their Boomerang. Bet account, which had a balance of Euros. The player from Sweden had been waiting for a withdrawal for less than two weeks. After she submitted a complaint, she confirmed that her KYC verification had been approved and the casino had informed her that the withdrawal was approved as well.
However, the transaction was listed as frozen in her account. The casino later informed her that her account had been closed, but then clarified it had been a mistake. The casino acknowledged having experienced technical issues with the payment provider, and suggested the player change her withdrawal method or wait longer.
The player from Switzerland was facing a delay in withdrawal of Euros from boomerang. Despite successful account verification and contacting the support, the casino had claimed technical problems as the reason for the delay. The player had attempted a withdrawal through a different payment method, Skrill, after the casino cancelled their initial request.
Following this, the player confirmed that the withdrawal had been successful. The player from Netherlands has been experiencing withdrawal issues for the past 2 months. The complaint was resolved as the player received his payout.
The player from the Netherlands had requested a withdrawal less than two weeks prior to submitting the complaint. The delay in withdrawal was due to unfinished KYC verification and a high volume of withdrawal requests. After going through the ID check three times and exchanging over 20 emails, the player received his winnings on the 13th day. The player from Finland had raised concerns about the ease of reopening her account with an online casino, despite having previously closed it due to a gambling problem.
The casino had reopened her account immediately upon request, without offering any self-exclusion periods as stated in their terms and conditions. The player felt this had encouraged addictive behavior. After a series of exchanges with the Complaints Team and the casino, the player had been refunded all her losses incurred after the reopening of her account. The issue had been successfully resolved, and the player had expressed her gratitude towards the Complaints Team for their assistance.
The player from Netherlands has been waiting for his payout for nine days. He receives no useful information and is constantly told to wait, while his payout remains frozen. The player from the Netherlands found his account blocked by the administration right after he attempted to verify his account documents, following his win at the casino.
Discuss anything related to Boomerang Casino with other players, share your opinion, or get answers to your questions. Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities. A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality. An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.
All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice.
You should always make sure that you meet all regulatory requirements before playing in any selected casino. Check your inbox and click the link we sent to: youremail gmail. By submitting your e-mail address, you agree to our Terms and Conditions and Privacy Policy. Browse recommended casinos. User feedback: Mixed. Very positive Positive Neutral Negative Very negative. View all 50 reviews. No Deposit Bonus:. Not available. Deposit Bonus:. Show company details.
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Moreover, the availability of certain payment methods may change depending on your country. Read more Read less. Bonuses No Deposit Bonus:. Payment methods Payment methods Show all Games Show all. Video poker. Jackpot games. Live games. No poker. Craps and dice. Scratch cards. Crash games. All games Language options Russian website. All languages All website languages. English customer support. All languages 5. All customer support languages. English live chat. All livechat languages.
Game providers Show all Game providers Casinos related to Boomerang Casino 15 8. Positives Deposits by cryptocurrencies are accepted. Negatives Limited responsible gaming options. Interesting facts Live chat support uses the auto-translate feature for some languages. Let me know. Casino Bonuses. Casino Guru We want players to understand gambling. User reviews User feedback: Mixed Rated by 50 users. Do you have any experience with this casino? Write a review. Fast withdrawals, perfect WhatsApp support.
And now comes the best part: the slots give away prizes and very good ones. I am a user who has played in many casinos and I give it my best rating. Y ahora viene lo mejor los slots Dan premios y muy buenos. Soy usuario que he jugado en muchos casinos y le doy mi mejor nota. Dear quiquelopezborras, Thank you for your wonderful review.
We are very pleased that you liked the speed of processing withdrawals on our website and the support via WhatsApp. We are also glad to hear that you enjoyed the slots prizes. Your words are very important to us and inspire us to keep improving. If you have any questions or suggestions, please feel free to contact our team.
We wish you good luck and great prizes in your future games! Kind regards, Boomerang Casino. Tus palabras son muy importantes para nosotros y nos inspiran para seguir mejorando. Si tienes alguna pregunta o sugerencia, no dudes en ponerte en contacto con nuestro equipo. Un cordial saludo, Boomerang Casino.
I decided to play because of the good reviews, after a further research I found out that they ask people to remove their bad reviews.
These days were a nightmare. They cancelled my withdrawal saying that my bank had rejected it. I work for this bank, I checked it and this is not true. They keep delaying them on purpose so you can play your winnings again. There is no responsible gaming option, also I asked them that I dont want to be able to cancel my withdrawal, they didnt do anything about that. I asked them to close my account, they tried to keep me offering bonuses instead of apologizing.
They were cancelling and delaying my withdrawals. No responsible gaming. You can cancel your withdrawal. Max withdrawal e per day. Bad customer service. Dear lemmy85, Thank you for your feedback. We really appreciate the feedback and would like to provide clarification on the issues you raised.
We want to emphasize that we never ask our customers to remove negative reviews. We value honesty and transparency, and every feedback helps us to improve our services. Regarding your withdrawal, we have conducted a thorough investigation and confirm that the withdrawal request was canceled by the bank. We do have a withdrawal reversal feature for your convenience so that you can continue playing if you change your mind.
Our VIP department is always ready to help you, answer any questions you may have and providing first-class service to our valued players is always our priority. Regarding withdrawal limits, all information is available on our website in the relevant sections, and we always recommend that you familiarize yourself with the rules before you start playing. We would also like to draw your attention to the following paragraph of our Terms and Conditions: 6.
Thank you again for your feedback. We are doing our best to improve our services and appreciate your trust.
Best regards, Boomerang casino. They also have huge variety of games and I like that they have many different bonuses. Dear StefanoFerrara, Thank you for your wonderful review! We are so pleased that you had such a positive experience at Boomerang Casino.
This always motivates us to keep improving our services so that our players receive only the best possible experience. If you have any questions or concerns, please feel free to contact us by email at support boomerang-casino. Best regards, Boomerang Casino. Fast withdrawals. You can cancel withdrawals.
Dear ciaraobrien, Thank you for your kind review! We are very happy to hear that you had such a positive experience with us at Boomerang Casino. Our aim is to always provide the best service and to ensure that each of our customers feels valued and well looked after. We are especially pleased to hear that you enjoy our VIP support - providing a first-class service to our valued players is always our priority.
In case any questions or concerns occur, please, do not hesitate to contact us via email support boomerang-casino. Love it, so far. A lot of different games and deposit methods. Good live support, super fast and helpful.
Lots of slots. Bonuses with fair conditions. Helpful support. Easy to deposit. Nothing so far. Dear DavideRicci, Thank you so much for your positive feedback!
We aim to maintain and improve your experience, and we look forward to continuing to meet your expectations in the future. Happy gaming! Blijf verder lezen om alles te weten te komen over deze site. Ben je enthousiast geworden over het ruime aanbod van casino spellen bij Boomerang Bet? Volg dan onderstaande stappen om snel een account aan te maken. Binnen enkele minuten heb je toegang tot meer dan slots, tafelspellen en live casino games!
De eerste stap is uiteraard het bezoeken van de website van Boomerang Bet. Rechts bovenin vind je de knop Sign Up. Klik hierop om het registratieformulier te openen. In het registratieformulier vul je een aantal persoonlijke gegevens in. Zoals je naam, emailadres en geboortedatum. Let erop dat je je echte naam en geboortedatum invult. Dit wordt namelijk gecontroleerd tijdens de verificatie. Deluje z licenco Curacao eGaming, kar zagotavlja varnost in zanesljivost.
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